Quality Life Services - New Castle

Quality Life Services - New Castle

Quality Life Services is a family owned and operated post-acute healthcare network providing more than 40 years of industry-leading services to Western Pennsylvania. Offering a range of services from skilled nursing, personal care, home health, hospice to also pharmaceutical. At Quality Life Services we believe our customers deserve the very best when it comes to theirMore

Quality of Care

Levels of Care

  • Independent Living
  • Assisted Living / Personal Care
  • Memory Care
  • Short Term / Respite Care
  • Skilled Nursing / Long Term Care
  • Adult Day Care
  • Rehab

Services Offered

No services offered data found.

Medicare Ratings

Summary Measures
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State Average
National Average
Overall
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3.1svg_5
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Health Inspection
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2.8svg_5
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Staffing
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2.9svg_5
3.2svg_5
Resident Care Quality Rating
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3.7svg_5
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Staffing
Here
State Average
National Average
Total Number of Licensed Nurse Staff Hours Per Resident Per Day
3.5
3.8
4.1
RN Hours Per Resident Per Day
0.59
0.82
0.89
LPN/LVN Hours Per Resident Per Day
0.95
0.87
0.85
Nurse Aide Hours Per Resident Per Day
2
2.1
2.5
Physical Therapist Hours Per Resident Per Day
0.040
0.10
0.10
Quality of Resident Care
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State Average
National Average
Short-Stay Quality of Resident Care
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3.5svg_5
3.7svg_5
Long-Stay Quality of Resident Care
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3.8svg_5
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Penalties
Here
State Average
National Average
Number of Fines
0
1.3
1.4
Number of Payment Denials by Medicare
0
1.2
1.1

Contracts & Pricing

Payment Options
Private Payment, Medicare, Medicaid

Plan Types

  1. Daily Rates

Residents with Fee for Service or Rental contracts generally pay the market rate for assisted living/personal care, memory care, and skilled nursing services. These may be in addition to independent living monthly fees if the resident does not permanently relinquish their independent living accommodations.

Nursing Care
Memory Care
Personal Care
Combined ShapeSemi-Private Room
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Private roomPrivate Room
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Studio
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1 Bedroom
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2 Bedroom
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Prices shown reflect minimum costs and may be out of date. Please contact the community directly for complete pricing details.

Living There

  1. Amenities
  2. Dining
    Laundry
    IconSalon/Beauty Shop
Religious Services
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Types of Units

  • Private room
    Private Room
  • Combined Shape
    Semi-Private Room
  • Studio
  • One Bedroom Apt
  • Two Bedroom Apt
  • Cottage
    Cottage
  • Combined Shape
    Townhouse

About Company

For Profit/Nonprofit
For profit
Parent Organization
Quality Life Services
License Status
Regular

Affiliated Communities

No affiliated communities found.

Reviews
Average rating from 5 reviews:
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    After a hospital stay my mother was placed here to receive physical therapy, unfortunately she never received it. She was placed in a room with one television (which her roommate was in control of the remote) no plugs. So while visiting we had to charge her phone on an outlet across the room. While changing her bed sheets the staff lost her hearing aids. My mother was hospitalized during her hospital stay we were told she had two stage 4 bed sores. Nurses at the home never once told us which we all came daily and/or called. A few short weeks she fell ill and we received a very harsh phone calling saying your mother is dying. Not a I'm sorry. Just a horrible place!!!!
    L C · a month ago
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    Upright people to deal with. My father passed unexpectedly while there and the staff was very courteous and helpful. He left little to pay the bill with but we managed to give them the lions share. Three months later We received a refund check in the mail, and it couldn’t have come at a better time! Honesty holds a great deal of weight with us, so we feel obligated to leave a good review. It is difficult to find honest folks to deal with in this day and age.
    Phil Aiken · a year ago
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    My mother was here and the care was excellent! Caring nurses and aides, lots of activities, good food. Rehab did a good job because my 92 year old mother got better and went home!
    Christine Sentak · a year ago
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    The care at Quality Life Services New Castle is amazing. The staff is caring, compassionate and looking out for the residents to give them everything they need. The building is clean and neat, without the typical nursing home smells. The front office staff greets you and is pleasant and helpful to meet your needs as a visitor.
    Tabitha Sperring · 2 years ago
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    DONT GO HERE OR LET LOVES ONES LIVE HERE. There is this cna who is absolutely nasty girl. She does not even know how to properly clean her patients. She cleaned up my grandma and left evidence of a mess on her. No one should be treated that way . I can not wait until my lawyer finds out about this. The place is so understaffed .I understand but no excuse.
    Kira Beans Suprises · 2 years ago